Whipify Terms and Conditions

Effective Date: 01st March, 2026.

Welcome to Whipify (“we,” “our,” or “us”). These Terms and Conditions govern your use of our website and the purchase of physical products from Whipify within Nigeria.

By accessing our website or placing an order, you agree to be bound by these Terms.

1. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or using the website under parental/guardian supervision.

  • You provide accurate and complete information when placing orders.

  • You will not use this website for unlawful purposes.

We reserve the right to refuse service or cancel orders at our discretion.

2. Products

Whipify sells quality products.

We make every effort to ensure:

  • Product descriptions are accurate

  • Prices are correct

  • Images reflect the actual product

However:

  • Product colors may vary slightly due to screen displays.

  • We reserve the right to correct pricing or description errors.

  • Product availability may change without notice.

3. Pricing & Payment

  • All prices are listed in Nigerian Naira (₦).

  • Full payment must be made before delivery, unless otherwise agreed (e.g., pay-on-delivery where applicable).

  • We reserve the right to change prices at any time.

  • If a pricing error occurs, we may cancel the order and issue a refund if payment has already been made.

We use secure payment gateways to process transactions.

4. Orders & Acceptance

After placing an order, you will receive a confirmation message. This does not guarantee acceptance.

We reserve the right to:

  • Refuse or cancel any order

  • Limit quantities purchased

  • Request additional verification

If we cancel a paid order, a full refund will be issued.

5. Delivery Policy (Nigeria Only)

  • We deliver within Nigeria only.

  • Delivery timelines are estimates and may vary depending on location.

  • Customers must provide accurate delivery details.

  • We are not responsible for delays caused by courier services or unforeseen circumstances.

Risk of loss transfers to the customer upon successful delivery.

6. Returns & Refunds

We accept returns under the following conditions:

  • The return request must be made within 7 days of delivery.

  • The item must be unused and in its original packaging.

  • Proof of purchase must be provided.

We reserve the right to reject returns that do not meet these conditions.

Refunds (if approved) will be processed within 7 business days via the original payment method.

Delivery fees may not be refundable unless the return is due to our error.

7. Damaged or Wrong Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with:

  • Your order number

  • Photos of the item

We will review and arrange a replacement or refund where applicable.

8. Intellectual Property

All content on Whipify, including logos, text, images, graphics, and design, is the property of Whipify and protected under applicable Nigerian intellectual property laws.

You may not copy or reproduce any content without written permission.

9. Limitation of Liability

To the fullest extent permitted under Nigerian law:

Whipify shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.

Our liability shall not exceed the amount paid for the product purchased.

10. Privacy

Your personal information is handled according to our Privacy Policy. By using our website, you consent to the collection and use of your information as described in that policy.

11. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.

Any disputes arising shall be resolved in Nigerian courts.

12. Changes to These Terms

We reserve the right to update these Terms at any time. Continued use of the website after changes are posted means you accept the updated Terms.

13. Contact Information

If you have any questions regarding these Terms, please contact us at contact@whipify.shop

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